Ministry of Social Development renews its ISO certification in quality management systems

21-08-2024

H.E. Mr. Osama bin Ahmed Khalaf Al Asfoor, Minister of Social Development, stressed the Ministry's constant keenness to consolidate the work quality system and raise the necessary efficiency in all its sectors, which contributes to improving institutional performance, within the framework of applying the highest international standards to achieve quality and competitive government services. This came on the occasion of the Ministry of Social Development obtaining the ISO certificate for the Quality Management System (ISO 9001:2015) after passing all the standards and requirements of work quality approved in the international certificate, expressing H.E. gratitude and pride in this administrative achievement that confirms the level of productive efficiency in the various Ministry's directorate and departments, as this certificate was delivered in the presence of H.E. Mrs. Sahar Rashid Al Mannai, Undersecretary of the Ministry and the Quality Department team. The Minister of Social Development assured that the Ministry's has gained the ISO certificate for the second time in a row, after internal audit procedures, is a culmination of the efforts made by all the Ministry's cadres, and reflects the commitment to maintaining operational excellence at all levels through continuous improvement of services, stressing the move forward towards achieving national development strategies, in accordance with best practices and applying the highest international quality standards, which aim to enhance efficiency and effectiveness in various sectors of the Ministry, to advance government work and ensure sustainability and mastery in performance, in order to increase the satisfaction of beneficiaries of the Ministry's development and social services. It is noteworthy that the ISO certificate for the Quality Management System (ISO 9001:2015) is a global system that aims to apply several standards and use them as a tool for institutional development, through a set of procedures and operations that focus on achieving the quality policy and objectives.