FAQ

Last updated: 
11/05/2017

 

Q: What are the responsibilities of Ministry of Labour and Social Development and Social Insurance Organization in managing the unemployment benefit system?

A: Ministry of Labour and Social Development together with Social Insurance Organization share in managing operating of this system.

1. Ministry of Labour is responsible for the following tasks:

1.   Registering Job seekers persons.

2.   Providing appropriate training to Job seekers.

3.   Determining the entitlement of the Job seeker person’s compensation or aid.

4.   Determining the suspension of payment of the compensation or aid and deciding the forfeiture thereof.

 

B: The Social Insurance Organizations is responsible for the following tasks:

1.   Collection of Contributing.

2.   Payment of compensation or aid.

3.   Investing the unemployment benefit’s fund.

4.   Managing the unemployment benefit’s account.

 

Q. What are the categories covered by the unemployment benefit system?

The following categories benefit from the unemployment benefit system:

·        Private sector workers.

·        Public sector workers.

·        First time job seekers.

 

Q. How much are the monthly contributions?

The monthly Contributing in the unemployment Insurance system are counted as follows:

1.   1% of the insured wage is paid by the worker every month.

2.   1% of the insured wage is paid by the employer every month.

3.   1% of all insured wages are paid by the Government every month. 


Q. What are the eligibility conditions for unemployment compensation?

The following conditions are required for the insured to be entitled to receive the unemployment compensation:

1.   Completion of the prescribed period (12 consecutive months from the first claim).

2.   Follow the Instructing of Ministry of Labour and Social Development.

3.   She/ He should not have left his job voluntarily.

4.   She/ He should be willing to work.

5.   She/ He should actively searching for employment.

6.   She/ He should be Capable to work.

7.   She/ He should not have reached retirement age.

8.   She/ He should not been dismissed for disciplinary reasons.

9.   She/ He should complete and pass the required training.

10.  For expatriate should have valid working permission and should have legitimate stay for the purpose of work, based on local Laws.


Q. What is the amount of unemployment compensation?

Unemployment compensation is paid on a monthly basis at a rate of 60% of average insured monthly wage during the 12 months preceding his unemployment, and should not exceed the amount 500 BD monthly maximum.

 

Q. What is the minimum amount of unemployment compensation?

The minimum unemployment compensation should not be less than BD150 per month, or the average insured wage for the 12 months preceding his/her unemployment, whichever is lower.

 

Q. What is the maximum period of unemployment compensation?

Maximum period of an unemployment compensation is paid for six months.  A reclaim for compensation is permitted once she/he works again and non-disciplinary dismissal reoccurs 


Q. What is the required subscription period in case of repeated claims?

1.An insured is entitled to a second time compensation if he/she is employed for another time in an insured job for a period not less than 12 months for the 18 months preceding his employment.

2.An insured is entitled to a third time compensation if he/she is employed for another time in an insured job for a period not less than 18 months for the 24 months preceding his employment.

3.An insured is entitled third time compensation if he/she is employed for another time in an insured job for a period not less than 36 months during the 48 months preceding the third claim.

 

Q. Is it possible to combine unemployment compensation and worker’s other entitlements with the employer?

The unemployed may combine the unemployment compensation and his other dues with the employer, such as service bonus and compensation for arbitrary dismissal.


Q. What are the eligibility conditions of unemployment aid for a first time job seeker?

The following conditions are required for the first time job seeker to be entitled to receive unemployment aid:

1.   She/ He should be a Bahraini citizen.

2.   She/ He should not be less than 18 years of age.

3.   She/ He should comply with instructions of Ministry of Labour and Social Development.

4.   She/ He should not engage in commercial or professional business for his own account.

5.   She/ He should be capable to for the work.

6.   She/ He should be willing to work.

7.   She/ He should not have reached retirement age.

8.   She/ He should pass the required training.

9.   She/ He should be activity searching for Job.

 

Q. What is the amount of unemployment aid for first time job seekers?

 

A first time job seeker is entitled to aid of BD150 per month if holds a Bachelor’s or degree or higher, or else he is entitled to aid of BD120.

 

Q. What is the maximum period for payment of an unemployment aid?

The maximum period for payment of an unemployment aid is six months and in case of repeated claims made during a period of 12 months, the job seeker will get an aid for a period of six months maximum.

 

Q. What are the cases for the suspension of unemployment compensation or aid?

The unemployment compensation or aid will be suspended in case of non-compliance with the attendance rules of the Employment Services Office.

 

Q. What are the cases that forfeiture the rights to unemployment compensation or aid?

 

The rights to an unemployment compensation or aid will be forfeited in the following cases:

  1. Refusal to suitable job position twice for no reason.
  2. If the unemployed person got employed were the wage is more or equals the amount of unemployment compensation or aid.
  3. If the unemployed person receives an aid or compensation via fraud or deceit.
  4. If the unemployed person fails to register his name in the Unemployment Registry over the three months from the expiration date of his work tenure.
  5. If the accommodation of the expat worker is illegal.
  6. The permanent departure of the expat worker from Bahrain.

َQ. Which categories that deserve to receive the living aid?
The Ministry of Labour & Social Development receives applications submitted by families and individuals that has not enough income for living such as family, widow, divorced, Abandoned, elderly, prisoner's family, incapacitated for work, disabled, unmarried women & orphan.

 

Q. Can I register my request of living allowance application through Community Centers?


Yes, the registration can take place only in Registration & Social Services section in all Community Centers only.


Q. I would like to update the system with my information, what are the documents required?

 

Financial aids are provided through the Department of Social Assistance by following the procedures listed below:

  1. Submitting the application form to any of the community Centers spread across the Kingdom.
  2. Copy of the CPR for all family members (update the information for the head of family and the social status of all family members).  
  3. Copy of the bank account & the IBAN number.
  4. Copy of electricity and water bill to get the allowance.
  5. Sentenced custody of the children from court.
  6. Court ruling regarding the maintenance of abandoned.
  7. The death of one or both parent’s certificate or parental divorce certificate for the girl is married.
  8. Certificate of parental divorce or death certificate of the mother or the father's marriage from another specially.
  9. Medical report proves inability to work for the incapable of work.
  10. The death certificate of the father or the rule of adoption for orphans.
  11. A medical report proving disability in the case of the disabled
  12. The unmarried members of the family. Statement issued by the Ministry of the Interior reports the head of the family is a prisoner.


Q. What are the procedures followed in the ministry in the event of submission of the application?

Financial aids are provided through the Department of Social Assistance by following the procedures listed below:

  • Filling up the application form of social assistance and enclosing the required documents therewith.
  • Submitting the application form to any of the community Centers spread across the Kingdom.
  • The case will be studied and a report will be prepared according to the form designed for this purpose.
  • The application will be examined by the Deciding Committee for the eligibility of social assistance applications
  • Registering the bank account of the beneficiaries or their representatives.
  • The allowances is paid out starting from the 15th day of every month to the beneficiaries’ accounts in different local banks.


Q. What are the criteria and conditions for entitlement to financial support allowance?

  • The applicant should be Bahraini citizen.
  • The applicant should be a permanent resident in the Kingdom of Bahrain.
  • No relative available for providing money.
  • Social research to prove or through verification of official bodies approved that the total monthly income of at least a minimum standard of living.
  • To demonstrate the positive case for the disbursement of social assistance under the official documents approved by the relevant governmental bodies.


Q. Can disabled people apply to the ministry for living allowance?

Yes, a monthly allowance each with a disability Bahraini nationality resident proved his disability by a medical report. Disability provisions shall be given to every patient suffering from one or more of the following disabilities:

  • Physical disability
  • Mental disability
  • Visual disability
  • Hearing disability
  • Autism
  • Brain damage
  • Various other disabilities.

Registration is through registration and social services department in all social centers only.

Q. How do you get financial allowance for disabilities?
A special needs award is provided by the Disabled Social Assistance Department through the following procedures:
  - Complete the application for the award, with the required documents attached.
  - Submit the form to any social service agency throughout the Kingdom.
  - Submit the case study and prepare a report as per the relevant form.
  - Request a study by the committee assigned to review award applications.
  -Register the bank account number of the beneficiary or representative.

Is there any compensation for the citizen in case of house fire? What documents are required?

Yes, there is a financial compensation to those who deserve it from low-income citizens in the event of their houses exposure to fire. Registration is done by registration, social services department in all social centers only.

Q. How to apply for house fire compensation?


Compensation can be offered in fire cases through the Department of Social Assistance by following the procedures listed below.

  • Filling up the application form of fire compensation and submitting all the relevant documents.
  • A field visit will be made to the fire site to ascertain the extent of damages resulting from it.
  • A report will be made on the fire magnitude and the resulting damages.
  • The report will be submitted to the Department of Finance at the Ministry to take the necessary procedures to pay the compensation amount.

Q. How is a request to reduce electricity and water expenses?


The Department of Social Assistance submits a list of the names of those who benefit from the social allowance to the Ministry of Electricity and Water to take whatever is necessary in respect of including those families within the Noble Gesture of reducing the fees of electricity and water.

 

Q.How to apply financial allowance for the elderly?

 

  • Financial allowances are provided by the Department of Social Assistance through following the procedures outlined below:
  • Fill out the social assistance application form and submit the required documents.
  • Submit the form to any of the community Centers spread across the Kingdom.
  • Study the case and prepare a report thereon in the form specimen prepared for this purpose.
  • Review the application by the committee responsible for deciding the applicant’s entitlement to social assistance.
  • Register the bank account of the beneficiary or his representative.
  • Different compensatory apparatuses and devices are provided for the elderly, free of charge, such as wheel chairs, bathroom chairs, crutches, walking aids, and medical earphones.

Q.  What are the Services Provision Conditions required for the provision of equipment and allowances for the elderly?

  1. Be of a Bahraini nationality.
  2. Be no less than sixty years in age.
  3. The family is unable to provide the apparatuses needed by elderly due to their low income.\
  4. Submit a medical report on the one applying for medical earphones.
  5. Be able to run the shop or kiosk.

Q.  What are the Procedures for the Provision of Aids for Elderly?


Submit an application for the service by filling out the application form and submit the required documents.
Conduct a social research and prepare a report on the case in the form prepared for this purpose.

  • Review the application by the technical committee and make the appropriate decision.
  • Notify the applicant about the committee’s decision.
  • Hand over the apparatus.
  • How to apply for the discount card for disabled people?
  • All services for disabled are provided by the Ministry of Labour and Social Development for Bahraini citizens with disabilities make it possible to look at and take advantage of the various types of welfare and rehabilitation and professional services provided to them through the e-government portal or disabled service center “last Wahdek”.

Q: Why I can't view the weather information?

  • A: The weather web clipping portlet captures its contents from another website, which you can access directly by visiting the following URL: http://www.wunderground.com/global/stations/41150.html, so if you are facing problems accessing the weather information, then there is a problem with the mentioned website itself.

Q: Why I can't view the Events Calendar?

  • The events calendar is made by flash. Please go through the following steps, andthe calendar should then work properly :
  • Make sure your accessing our website using Internet Explorer V.6, as you will find problem viewing the flash file if you are using Internet Explorer V.7. Update your ActiveX, by doing the following:
  • From Internet Explorer Browser window main menu click on Tools àInternet Options
  • Go to Programs tab
  • Click on Manage Add-ons Button
  • A window will appear, on show dropdown list select Add-ons that have been used by Internet Explorer
  • Under Name column please select Shockwave Flash Object
  • Then be sure that under Settings section Enable radio button is selected
  • Under update section click on Update ActiveX
  • After finishing click on OK to save changes
Q: Why I can't view the e-forms/reports files?

A: e-Forms/reports are PDF files, therefore, you will need to download and install Adobe Acrobat Reader for free from the following URL: http://www.adobe.com/products/acrobat/readstep2.html

Q: Why font is too small. It is hard to read?

A: You can click on 'View' on your browser's main menu, and then choose text size from the menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your rating: None Average: 1.8 (17 votes)